STANDARDS FOR THE PROTECTION OF MINORS IN
HOTEL DĄBROWSKI
32-600 Oświęcim, ul. Dabrowskiego 139
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1.DEFINITIONS
For the purposes of this document, the meaning of the following terms has been clarified:
- A child/minor is any person under 18 years of age, including disabled children and
with children with special educational needs. - An adult stranger is any person over the age of 18 who is not a relative of the child.
parent or legal guardian. - Harming a child means committing a crime against the child.
- Crime against a child - all crimes against children can be committed
crimes that can be committed against adults, and additionally
crimes that can only be committed against children (e.g. child abuse)
sexual under Article 200 of the Penal Code). Due to the specific nature of tourist facilities, where it is easy to
to obtain the possibility of isolation, crimes that can most often occur on their
there will be crimes against freedom (Art. 189 of the Penal Code, Art. 189a of the Penal Code and Art. 191a of the Penal Code),
against sexual freedom and decency, in particular rape (Article 197 of the Penal Code),
sexual exploitation of insanity and helplessness (Article 198 of the Penal Code), sexual exploitation
dependency or critical situation (Article 199 of the Penal Code), sexual exploitation of a person under 15
years of age (Article 200 of the Penal Code), grooming (seduction of a minor by means of
communication at a distance – Art. 200a of the Penal Code), as well as offences concerning the violation
physical integrity (Article 217 of the Penal Code). - Other forms of harm to a child than committing a crime against him/her – all
forms of violence against a child that do not meet the criteria for a prosecutable crime
by public accusation (e.g. shouting, humiliation, pulling, insulting, neglecting needs,
e.t.c.). - An employee is a person employed under an employment contract or performing work on the basis of
a similar contract (e.g. contract of mandate, B2B, contract for specific work), as well as a trainee, apprentice,
volunteer etc.
2.PREAMBULE
Taking into account the content of the United Nations Guidelines on Business and Human Rights
Recognizing the important role of business in ensuring respect for children's rights, in particular
the right to protect their dignity and freedom from all forms of harm, Hotel Dąbrowski accepts
this document as a model for rules and procedures in the event of a suspicion that a child who is in
Hotel Dąbrowski is being wronged. This document is also adopted for the purpose of preventing
any threats to children.
We will implement our hotel child protection policy through the following principles:
- Hotel Dąbrowski conducts its operations with the utmost respect for human rights.
human rights, in particular the rights of children as people who are particularly vulnerable to harm. - Hotel Dąbrowski recognizes its role in running a socially responsible business and
Promoting desirable social attitudes. - Hotel Dąbrowski particularly emphasizes the importance of legal and social obligations
notifying law enforcement agencies of any suspected crime committed
harm to children and undertakes to train its staff in this regard. - Hotel Dąbrowski is committed to educating staff about circumstances that indicate that
a child staying in the facility may be harmed and in terms of how to quickly
and appropriate response to such situations. - One of the effective ways to prevent child abuse is to identify the child
staying in the facility and his/her relationship to the adult with whom he/she is staying in the facility.
The staff takes all possible steps to identify the child.
and his relationship with the adult with whom he is in the facility, based on a procedure clearly defined
principles and good practice.
3. RULES FOR ENSURING SAFE RELATIONS BETWEEN HOTEL STAFF
DĄBROWSKI, AND MINORS, IN PARTICULAR PROHIBITED BEHAVIORS TOWARDS
MINORS
- All people working with children must be safe for them, which means, among other things, that their
employment history should indicate that they have not harmed any child in the past. - Every person employed by Hotel Dąbrowski for work related to education, recreation and
childcare, including people employed under an employment contract or a civil law contract,
an intern, trainee or volunteer, regardless of the nationality and age of that person1
it is mandatory to check the Sex Offenders Register
(https://rps.ms.gov.pl/). Each time, the HR department before the employee signs the contract
delegated to the above activities verifies his personal data in the register. Printout
is placed in the personal file of the person being checked. Verification is repeated every year. - All employees employed to work with children must submit a declaration of lack of
criminal record and no proceedings pending for acts against children.
In case of using the services of external entities, this must be included in the contract with that entity
a record of this entity's declaration with the entity's obligation to obtain its consent
employees, which will give Hotel Dąbrowski a real possibility of enforcing
an appropriate standard for checking employees by this entity in terms of their
safety for children. Such a provision should assume the possibility of checking the fulfillment of the obligation, e.g.
under penalty of immediate termination of the contract and contractual penalty. Each person employed
by a subcontractor, and the person working with children is obliged to present a printout from the "Register
Perpetrators of Sexual Crimes.”
- Employers and organizers of activities related to the upbringing, education, recreation, treatment or care of children have
obligation (Article 21) to check whether the data of the person employed or admitted to the activity are in the Register. Failure to do so
the obligation is punishable by arrest, restriction of freedom or a fine of not less than PLN 1,000 (Article 23). (Act of 13 May 2016
on counteracting threats of sexual crime (Journal of Laws of 2023, item 1304).) - "The company ……………… guarantees that the staff employed by it meets all standards related to the safety of children in
in connection with the performance of tasks resulting from the agreement. In order to verify the above assurance, the company …………. undertakes to obtain
consents of its employees for the benefit of Hotel Dąbrowski in order to enable Hotel Dąbrowski to fulfill the above-mentioned obligation.”
4. RULES AND PROCEDURES FOR IDENTIFYING A MINOR STAYING IN THE FACILITY
HOTEL MANAGEMENT AND HIS RELATIONSHIP TO THE ADULT WITH WHOM HE IS STAYING IN
IN THIS OBJECT
If the reservation includes a request for a child to stay, the receptionist is obliged to
check-in of all persons who are in the room with the child by filling out
individual registration cards. The person who is the child's guardian is obliged to
completing the child’s data and the degree of relationship on the registration card.
If the child's guardian is not a legal guardian, the receptionist cannot check in guests.
hotel premises until the degree of relationship is clarified or consent is obtained
the child's stay from the legal guardian. The receptionist should inform the child about the situation
inform your immediate superior immediately. Please remember that
grandparents, in the case of parents having full parental rights, are not
legal guardians in the light of the understanding of the Family and Guardianship Code and the justified
it is important that they have parental consent in relation to the above situation, unless otherwise determined
relationship and the child's behavior raise no doubts.
5. RULES AND PROCEDURES FOR RESPONDING IN THE EVENT OF REASONABLE ASSUMPTION THAT
THE WELL-BEING OF A MINOR PERSON STAYING ON THE PREMISES OF THE HOTEL DĄBROWSKI FACILITY IS
ENDANGERED
Any employee who has reasonable suspicion that a child staying at the Hotel facility
Dąbrowski is being wronged, he is obliged to inform his immediate superior, who
decides on personal reaction and contact with the Police depending on the dynamics of the situation and
circumstances.
There is reasonable suspicion of child abuse when:
a. The child disclosed the abuse to a facility employee.
b. The employee observed the abuse.
c. The child shows signs of abuse (e.g. scratches, bruises) and when asked, answers
inconsistent and/or chaotic and/or confused or other circumstances occur
that may indicate harm, e.g. finding pornographic materials with
participation of children in an adult's room.
d. There are disturbing sounds of harm/possible harm coming from the hotel room.
or child abuse.
e. An adult has observed disturbing behaviour towards the child (also with
using CCTV).
In a situation of escalating tensions between an adult suspected of causing harm
child or about unclear relationships with a child, the first thing to do is to:
a. Ensuring your own safety.
b. Ensuring the safety of the child.
c. Inform the intervention patrol.
d. De-escalate tensions and conduct a calm conversation.
6. HOTEL STAFF RULES OF CONDUCT IN THE FIELD OF VIOLENCE AGAINST CHILDREN
DISABLED OR WITH SPECIAL EDUCATIONAL NEEDS
a. Hotel Dąbrowski undertakes to regularly educate staff on how to serve children
disabled or with special educational needs.
b. As part of training, staff should become familiar with the rules of conduct
towards a disabled child whose behaviour on the hotel premises may indicate,
that he/she is experiencing violence from a parent/guardian.
c. Recognizing signs of abuse towards disabled minor hotel guests
is an extremely difficult task. Hotel employees usually do not have knowledge of
about the type of disability of the minor guest, the behavioral model
characterizing a person with a given disability and the specifics of his/her individual
relationship with the parent/guardian. A significant factor that makes it difficult to indicate symptoms,
which may indicate that the child is being harmed, is the time of contact of the employee
with a minor while performing official duties.
d. However, they should pay special attention to the tasks they perform, just as
in the case of able-bodied minor guests:
1. visible bodily injuries (bruises, burns, bites, etc.)
the origin is difficult to explain, the injuries are in different stages of healing,
2. unreliability and inconsistency of the explanations given by the child regarding
injuries,
3. anxiety visible during the child's contact with a parent/guardian or another person
adult, phobias,
4. somatic complaints (abdominal pain, headache, vomiting, nausea),
5. isolating yourself from other people, especially parents/guardians,
6. depressive symptoms, self-harm, suicidal thoughts,
7. inconclusive or contradictory information or refusal to explain the reasons
injuries to a child by a parent/guardian,
8. constant humiliation, insulting of the child by the parent/guardian, use of
no pejorative terms, vulgarisms,
9. exceeding the parent's/guardian's acceptable limits in physical contact
with a child,
10. disturbed contact of the parent/guardian with reality, e.g. reacts
inappropriate to the situation, speaks incoherently and in other disturbing ways,
unusual behavior.
e. A hotel employee who, while performing his/her duties,
observes disturbing behaviour in relation to the child and/or his/her
parent/guardian, should immediately forward it to their immediate
superior.
7. PROCEDURES AND PERSONS RESPONSIBLE FOR SUBMITTING NOTIFICATIONS OF SUSPICION
COMMITTING A CRIME TO THE DAMAGE OF A MINOR AND NOTIFYING THE COURT
CARING
In every case where there is a suspicion of a crime being committed or when a crime has been committed
crimes, the Owners of the Dąbrowski Hotel are obliged to cooperate with law enforcement agencies and
submitting appropriate notifications.
In the event of situations not described in this procedure, each employee should
be guided primarily by your own safety, the well-being of your child and other good
practices.
8. SCOPE OF COMPETENCE OF THE PERSON RESPONSIBLE FOR PREPARING THE HOTEL STAFF
DĄBROWSKI FOR THE APPLICATION OF STANDARDS. RULES FOR PREPARING THIS STAFF FOR THEM
APPLICATION AND METHOD OF DOCUMENTING THIS ACTIVITY
- The owners of the Hotel Dąbrowski supervise the application of the Child Protection Policy.
- The owners of the Hotel Dąbrowski are also coordinators for the Child Protection Policy (in
(hereinafter referred to as the "Coordinator"). - The coordinator is responsible for familiarizing employees with the content of the Child Protection Policy.
and monitoring its use in the Hotel Dąbrowski. The coordinator organizes and documents
the process of educating employees on recognizing symptoms that occur in the facility
a child may be harmed and how to respond quickly and appropriately to such
situations, in accordance with the procedures adopted by the facility. - The coordinator describes each intervention or reported incident involving child abuse on
in the facility in a document created for this purpose (e.g. event log or register
intervention). - In the event of a reasonable suspicion that a crime has been committed, the Coordinator is
responsible for securing evidence, including surveillance recordings, and forwarding them to
request from the services in the form of a copy by registered mail or in person to the prosecutor or police. - The coordinator is responsible for conducting the procedure in a situation where harm has occurred.
a child by a facility employee or other adult who is not directly employed
by Hotel Dąbrowski but by a third party. - The Coordinator is responsible for monitoring and updating the Child Protection Policy and their
availability among both employees and other entities cooperating with the facility and
guests. - The coordinator's details are available to all employees and guests of the facility, including children.
must include information on how to contact the Coordinator (e-mail address,
telephone, availability: days and hours of operation). - The name and surname and details of the Coordinator are included in the internal procedure and are available
for entities auditing and controlling Hotel Dąbrowski in the scope in question and for
law enforcement authorities as part of ongoing proceedings. - The persons responsible for implementing and complying with this procedure at the Hotel Dąbrowski
are the owners of the facility. - Employees employed under the UoP and UCP sign an annex to the contract, which confirms
familiarization with the procedure. Persons supervising subcontractors' employees are obliged to provide information
about the scope of this procedure.
9. CYCLIC AUDIT OF IMPLEMENTED SECURITY STANDARDS
Evaluation of implemented safety standards and their possible update to the applicable ones
legal provisions will be carried out periodically at least once every two years by the owners of the Hotel
Dąbrowski A report with conclusions will be prepared from each audit carried out
post-control.
10.HOTEL SIGNAGE
Information about the standards for child protection applicable at the Hotel Dąbrowski can be found here
in the public areas of the hotel and in information folders located in the rooms
hotel. The above-mentioned standards are available in full and simplified versions.